Common issues

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XBMC releases are brought to a stable point where most users should not have issues. However, due to XBMC's large, complex, and multi-platform nature, it is nearly impossible to release a totally bug-free version. As such, these are known issues that are present in XBMC. This is not an exhaustive list of bugs/issues, but a simple summary of confirmed issues that average users might be commonly facing. The purpose of this page is to let users know that Team XBMC is aware of these issues and (in most cases) is working on fixing them.

For a more complete list of possible bugs/issues see the XBMC Trac bug tracker. For reporting bugs see HOW-TO:Submit a bug report.

Contents

1 General

  • The current AFP client in XBMC is still the not-so-stable one from Eden.
  • A minor cosmetic flaw, when a single TV show is created from more than one source path (like some seasons on hard drive A, other seasons on hard drive B) certain counts in the GUI (i.e., number of episodes) can be off. [1]
  • Videos encoded with VC-1 and that are interlaced will not currently playback correctly in XBMC when software decoding is used.
  • Video played in the pictures slide show won't work [2]
  • Default touch screen skins (iOS and Android) do not have Live TV/PVR support yet.
  • XBMC might eat your babies.
  • FIXED in future v13 Sometimes you have to force update add-on repositories to see a listing of add-ons.
  • FIXED in future v13 Dolby Digital Plus support seems to have issues. Dolby Digital and Dolby True HD are unaffected. [3]
  • FIXED in future v13 FilterSMS keymappings are not working in views that use the advanced library filter. The next version of XBMC, v13 "Gotham", will allow skin authors to choose between old style filtering or advanced library filtering. [4]
  • FIXED in future v13 While TV shows and music videos have video library tags just like movies, smart playlists will not use tags as a rule. Movie smart playlists are unaffected by this. [5]
  • FIXED in v12.3 12.1 only - There seems to be some regression with some UPnP/DLNA devices, such as the HDHomeRun Prime (when accessed via UPnP/DLNA) and Rygel, where XBMC cannot access these sources. [6].
  • FIXED in v12.2 12.1 only - Some http live streams stopped working. [7]
Non-XBMC issues
  • AirPlay Mirroring is not supported

2 Android

  • Initial Android support is targeted at inexpensive Android powered set-top boxes. As such, support for mobile devices is still being developed, but will improve with time.
  • FIXED in future v13 No hardware video decoding for most devices, which means no HD playback support unless there is a fast CPU. This is something that is under active development and will eventually be improved for a number of devices. See Android FAQ for more info.
  • FIXED in future v13 Volume needs to be set high on the Android device before entering XBMC, as XBMC will not exceed this set volume level.
  • FIXED No zeroconf/bonjour/service discovery support
  • FIXED AirPlay doesn't work due to the lack of zeroconf/bonjour support
  • FIXED in v12.1 SFTP sources aren't working [8]

3 Linux general

Non-XBMC issues
  • XBMCBuntu lightdm causes no audio devices detected in XBMC thread about issue & workaround here added to upgrade FAQ.
  • Some Intel GPU's have a problem with rc6 and locks up the whole boot process. Workaround here Thanks to wsnipex for posting solution.
  • FIXED in future v13 and via AMD OSS video drivers AMD GPUs do not support HD-audio passthrough under Linux

3.1 XBMCbuntu specific

  • All AMD/ATI users with a GPU up to ATI HD5xxx will have a failed install because 12.10 does not carry compatible fglrx a workaround is on this thread.

4 Mac OS X/iOS

  • Gapless playback for music isn't working.
  • FIXED in future v13 AAC to AC3 transcoding is broken for the time being, which means no multichannel support for AAC.
  • FIXED in future v13 Music output lacks "audiophile" support (output is resampled to the setting from audio midi setup for all tracks)
  • FIXED in future v13 All sorts of hickups during music track transitions (gets worse with activated crossfade).
Non-XBMC issues
  • Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.

4.1 Mac specific

  • Mac OS X 10.9 "Mavericks" has introduced a buffering/stuttering issue that seem to only effect certain Macs. Possibly related to the OSX AppNap feature.
  • No retina support yet.
  • Some tools/applications which adjust screen brightness may lead to low framerates (5fps framerate limiting) in XBMC. The most common ones should be exempt from this and not cause any issue, but there may be others. Please report any tools/applications that still have this issue to the XBMC support forums so that we can add them to the exempt list. (basically all tools which use a transparent fullscreen overlay)
  • Certain Macs using Intel GPUs seem to show a green line when using hardware decoding (VDA). A fix was found, but that fix caused some other issues, so the lesser evil was chosen (green line). Developers are still working on this issue. In most cases the Mac in question can run just fine without the hardware (VDA) decoder, as they have more than enough CPU power. It won't hurt anything. At most it might just kick up your CPU fans more, depending on how demanding the video is. You can turn off hardware video decoding by going into Settings -> Videos -> Playback and deselecting the VDA option.
  • FIXED in v12.3 Some Macs running OS X 10.8 seem to have stuttering issues either at 46 minutes into a movie or 1 hour and 2 minutes into a movie. The current work around that seems to be working for some users is to get audio output to use 2.0, even if you have a multi-channel system. You will still get multi-channel output if you use any of the bypass options (the ones that say "... X capable receiver") with a compatible audio receiver. A fix for this is in the works. See this thread for more information.
  • FIXED in v12.1 Some Macs running OS X 10.8 have issues with HDMI sound when waking up the Mac/XBMC from sleep, where the sound will switch to another output. This has already been fixed in nightly builds and will be apart of the XBMC v12.1 bug fix release.
  • FIXED in v12.1 The ability to select "OS default" for sound output in XBMC is missing.

4.2 iOS specific

  • Retina support for iPad is currently GUI only. Video resolution currently maxes out at 1024 x 768. Retina is fully supported for iPhones and iPod touches.
  • Uppercased special characters with accents are shown as lowercase (when uppercase tag is used in the skin) (See here for a possible temp workaround).
  • iDevices that use an A7 chip (64-bit) won't use hardware video decoding. Software video decoding should be enough to play back most videos, but will drain the battery faster.
  • FIXED in future v13 iDevices with iOS 7 won't correctly work with video out cables or using AirPlay mirroring to ATV2/3.
  • FIXED in future v13 iDevices with iOS 7 crash when using DVD menus.
  • FIXED in future v13 Retina GUI is not enabled for v12 builds for iPad Air (5th gen) or iPad Mini (2nd gen).
  • FIXED in future v13 12.1 only - There seems to be a memory leak with some add-ons in the 12.1 release that will cause out-of-memory crashes on some iOS devices such as the ATV2. If you are having these issues, you may wish to downgrade to 12.0.
Non-XBMC issues
  • Apple TV 2 will crash on startup when older versions of Plex are also installed. Either uninstall Plex or update it.
  • iDevices will crash on startup if Display Out is installed.

5 Raspberry Pi

  • DVD ISO playback is not expected to work well (there is experimental support with the hardware decoder in test builds).
  • FIXED in future v13 Navigation sounds (clicks and such when you move around in the GUI) are not supported. Sound from music and videos are unaffected by this.
  • FIXED in future v13 Playback of music from a USB CD drive might not work.
  • FIXED in future v13 Fast forward/rewind do not, but "stepping" back/forward does work. In other words, the FF/RW buttons don't work on the On Screen Display, but you can go back and forward using left/right arrows (or whatever you map to stepping back/forward).


6 Windows

  • Vista has a very strange bug that sometimes causes add-ons to give a "script failed" error. If you have this issue please report it on http://forum.xbmc.org
  • AirPlay videos recorded with iPhones/iPads might not rotate correctly when using hardware video decoding [9]
  • Windows screensaver and power saving mode kicks in when XBMC is not focused (independent of whether XBMC is playing a video or not)
  • FIXED in future v13 The ability to select "OS default" for sound output in XBMC is missing.
  • FIXED in future v13 Touch screen support for Windows 7/8 mostly doesn't work for Frodo.

7 Notes

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