Archive:Mac FAQ: Difference between revisions
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| Question= How to install and/or update XBMC | | Question= How to install and/or update XBMC | ||
| Answer= | | Answer= | ||
{{main|HOW-TO:Install | {{main|HOW-TO:Install XBMC for Mac}} | ||
* Simply download | * Simply download XBMC from http://xbmc.org/downloads/ and copy XBMC.app to your Applications folder to install XBMC | ||
* Do the same to update XBMC. All your settings and files will be preserved as they are located in a different place in the [[userdata folder]]. Be sure to make a backup of the [[userdata folder]] when doing updates in case something goes wrong. | * Do the same to update XBMC. All your settings and files will be preserved as they are located in a different place in the [[userdata folder]]. Be sure to make a backup of the [[userdata folder]] when doing updates in case something goes wrong. | ||
* If you have OS X 10.8 or higher, you may need to bypass the Gatekeeper settings to install XBMC: See '''[[HOW-TO:Install | * If you have OS X 10.8 or higher, you may need to bypass the Gatekeeper settings to install XBMC: See '''[[HOW-TO:Install XBMC for Mac#Gatekeeper|Gatekeeper]]''' | ||
}} | }} | ||
{{FAQ|1=Release_version|2=Version | {{FAQ|1=Release_version|2=Version | ||
| BGcolor= | | BGcolor= | ||
| Question= | | Question= XBMC for Mac version | ||
| Answer= | | Answer= | ||
* The current stable version of | * The current stable version of XBMC for Mac is {{Current version}}. This is the same code that all of the other platforms (Linux, iOS, Windows) are using.}} | ||
{{FAQ|1=Current_build|2=XBMC_Version | {{FAQ|1=Current_build|2=XBMC_Version | ||
| BGcolor= WhiteSmoke | | BGcolor= WhiteSmoke | ||
| Question= What version/nightly build/beta of | | Question= What version/nightly build/beta of XBMC am I running? | ||
| Answer= | | Answer= | ||
* | * XBMC main menu > System > Lower submenu > System info. '''Note the build date.''' | ||
}} | }} | ||
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* Any '''[[Keyboard]]''' such as wired, wireless, bluetooth. This includes "keymotes" such as the [[Rii]] or [[Boxee remote]]. | * Any '''[[Keyboard]]''' such as wired, wireless, bluetooth. This includes "keymotes" such as the [[Rii]] or [[Boxee remote]]. | ||
* '''[[Web interface]]s''', including add-on interfaces. | * '''[[Web interface]]s''', including add-on interfaces. | ||
* | * XBMC '''[[:Category:Smartphone and tablet remotes|smartphone and tablet remote apps]]'''. | ||
* Other IR remotes can be used with IR receivers such as the '''[[Flirc]]'''. | * Other IR remotes can be used with IR receivers such as the '''[[Flirc]]'''. | ||
}} | }} | ||
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{{FAQ|1=Apple_remote_start | {{FAQ|1=Apple_remote_start | ||
| BGcolor= WhiteSmoke | | BGcolor= WhiteSmoke | ||
| Question=Starting | | Question=Starting XBMC with the Apple Remote | ||
| Answer= | | Answer= | ||
* The Apple Remote can be set to start | * The Apple Remote can be set to start XBMC instead of Front Row or iTunes. | ||
* Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and select "Allow start of | * Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and select "Allow start of XBMC using the remote". | ||
}} | }} | ||
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| Question=Using a Logitech Harmony remote | | Question=Using a Logitech Harmony remote | ||
| Answer= | | Answer= | ||
* | * XBMC can use a Logitech Harmony remote using the normal Apple IR receiver that is built into some Macs. | ||
* Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and change "Apple remote" to "Universal". | * Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and change "Apple remote" to "Universal". | ||
* On the Logitech Harmony remote, select the Plex profile. | * On the Logitech Harmony remote, select the Plex profile. | ||
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**# Make sure your remote is not paired in OS X under System Preferences -> Security & Privacy -> General | **# Make sure your remote is not paired in OS X under System Preferences -> Security & Privacy -> General | ||
**# Make sure your remote is not paired in iTunes under iTunes -> Preferences -> Devices | **# Make sure your remote is not paired in iTunes under iTunes -> Preferences -> Devices | ||
**# Make sure the remote is still able to control | **# Make sure the remote is still able to control XBMC (with or without the volume issue) | ||
**# Install Candelair | **# Install Candelair | ||
**# If needed, set the remote to either Apple or Logitech Harmony (see the [[#Harmony]] section above) | **# If needed, set the remote to either Apple or Logitech Harmony (see the [[#Harmony]] section above) | ||
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{{FAQ|1=Help|2=Forum|3=IRC | {{FAQ|1=Help|2=Forum|3=IRC | ||
| BGcolor= | | BGcolor= | ||
| Question=Getting more help with | | Question=Getting more help with XBMC for Mac OS X | ||
| Answer= | | Answer= | ||
* '''[http://forum.xbmc.org/forumdisplay.php?f=56 | * '''[http://forum.xbmc.org/forumdisplay.php?f=56 XBMC for Mac OS X specific help forum]''' | ||
* '''[irc://irc.freenode.org/xbmc-osx #xbmc]''' or '''[irc://irc.freenode.org/xbmc-osx #xbmc-osx]''' [[w:IRC|IRC]] chat channel on irc.freenode.org. You might want to try the general channel first, even if your issue is Mac specific, simply because that channel is more active. | * '''[irc://irc.freenode.org/xbmc-osx #xbmc]''' or '''[irc://irc.freenode.org/xbmc-osx #xbmc-osx]''' [[w:IRC|IRC]] chat channel on irc.freenode.org. You might want to try the general channel first, even if your issue is Mac specific, simply because that channel is more active. | ||
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| Question=Add-ons downloaded from the internet are not in zip format or will not install | | Question=Add-ons downloaded from the internet are not in zip format or will not install | ||
| Answer= | | Answer= | ||
* There are two main possibilities for an add-on to not install when you use "Install from zip". One is that it isn't in a proper zip format, the other is that the add-on is for an older version of | * There are two main possibilities for an add-on to not install when you use "Install from zip". One is that it isn't in a proper zip format, the other is that the add-on is for an older version of XBMC that isn't compatible with the version you are using. | ||
* Very commonly the Safari web browser is being used to download these add-ons, and by default will unzip the files leaving you with a folder that won't work with the "Install from zip" option. You can turn this feature off by going into Safari's preferences, under "General" and unchecking "Open 'safe' files after downloading". If you wish to keep this feature on, you should be able to find the original zip file in the Trash can. Just drag the file out and use it instead of the folder for "Install from zip". | * Very commonly the Safari web browser is being used to download these add-ons, and by default will unzip the files leaving you with a folder that won't work with the "Install from zip" option. You can turn this feature off by going into Safari's preferences, under "General" and unchecking "Open 'safe' files after downloading". If you wish to keep this feature on, you should be able to find the original zip file in the Trash can. Just drag the file out and use it instead of the folder for "Install from zip". | ||
}} | }} | ||
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| Question= Can't see UPnP sources/servers | | Question= Can't see UPnP sources/servers | ||
| Answer= | | Answer= | ||
* See If you are unable to see [[UPnP/Media source|UPnP sources or servers]] inside of | * See If you are unable to see [[UPnP/Media source|UPnP sources or servers]] inside of XBMC it could be due to a conflicting UPnP service running on your Mac or network. One known conflicting server is EyeTV, which runs a UPnP server in the background, even if EyeTV itself is not running. Uninstalling EyeTV or forcing all EyeTV processes to quit in Activity Monitor should fix the issue. | ||
}} | }} | ||
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| Question= Why does setting the output for 2.0 sound work better for 5.1 sound? | | Question= Why does setting the output for 2.0 sound work better for 5.1 sound? | ||
| Answer= | | Answer= | ||
2.0 is the number of channels we are opening in the device. For all passed through audio like DTS and AC3 we need 2 channels (as those 5.1 channels are encoded into 2.0 pcm channels). Setting the speakerlayout higher results in the activation of LPCM. LPCM means | 2.0 is the number of channels we are opening in the device. For all passed through audio like DTS and AC3 we need 2 channels (as those 5.1 channels are encoded into 2.0 pcm channels). Setting the speakerlayout higher results in the activation of LPCM. LPCM means XBMC decodes all channels from the 2.0 encoded DTS, AC3 sound (resulting in 6 channels for 5.1) - remaps them according to the audio device and then puts them out as 6 pcm channels (this is 3 times more data then the 2.0 encoded channels from DTS, AC3 passthrough). | ||
Since we have issues with mapping the channels from input format 5.1 to device format 5.1 atm - this may result in silence instead of audio. | Since we have issues with mapping the channels from input format 5.1 to device format 5.1 atm - this may result in silence instead of audio. | ||
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| Question=SMB (Windows Sharing) isn't working when sharing files | | Question=SMB (Windows Sharing) isn't working when sharing files | ||
| Answer= | | Answer= | ||
* Update to | * Update to XBMC v12.1 or higher for compatibility with the new SMB server in OS X 10.7 (and up). | ||
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{{FAQ|1= Gatekeeper | {{FAQ|1= Gatekeeper | ||
| BGcolor= | | BGcolor= | ||
| Question= Gatekeeper prevents | | Question= Gatekeeper prevents XBMC from installing ("XBMC" can’t be opened because it is from an unidentified developer) | ||
| Answer= | | Answer= | ||
{{main|HOW-TO:Install | {{main|HOW-TO:Install XBMC for Mac#Gatekeeper}} | ||
{{#lst:HOW-TO:Install | {{#lst:HOW-TO:Install XBMC for Mac|Gatekeeper}} | ||
}} | }} | ||
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| Question=XBMC crashes on 10.9 | | Question=XBMC crashes on 10.9 | ||
| Answer= | | Answer= | ||
* | * XBMC 12.2 has an audio bug that prevents it from starting up on Mac OS X 10.9. Update to XBMC v12.3 to fix the issue. | ||
}} | }} | ||
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| Answer= | | Answer= | ||
* '''Stuttering video-''' Some users have had issues with stuttering video, possibly related to the AppNap feature. | * '''Stuttering video-''' Some users have had issues with stuttering video, possibly related to the AppNap feature. | ||
* '''Possible issue with auto-switching GPUs on some Macbook Pros-''' There seems to be an issue with some Macbook Pros that have auto-switching GPUs that cause | * '''Possible issue with auto-switching GPUs on some Macbook Pros-''' There seems to be an issue with some Macbook Pros that have auto-switching GPUs that cause XBMC to start up with only 16k colors and/or low resolution. Switching in and out of windowed mode seems to work as a temp workaround (press {{keypress|\}} on a keyboard). | ||
* '''Crash when starting | * '''Crash when starting XBMC with external monitor-''' XBMC might crash when there is an external/second monitor connected (laptops only?) and not in mirroring mode. This will be fixed in the 12.3 bugfix release and has been fixed in [[nightly builds]]. | ||
* '''SMB/SAMBA/Windows sharing sharing from Mac OS X 10.9-''' Not really an | * '''SMB/SAMBA/Windows sharing sharing from Mac OS X 10.9-''' Not really an XBMC issue, but XBMC clients connecting to a Mac OS X 10.9 SMB/SAMBA/Windows-sharing file server might have compatibility issues again. [[SMBUp]] can be used as a workaround. | ||
* '''IR Apple remote is unresponsive-''' The "App Nap" feature in OS X 10.9 might cause lag and delays when using the white or silver Apple IR remote control. A temp work around would be to disable "App Nap" in OS X. | * '''IR Apple remote is unresponsive-''' The "App Nap" feature in OS X 10.9 might cause lag and delays when using the white or silver Apple IR remote control. A temp work around would be to disable "App Nap" in OS X. | ||
}} | }} |
Revision as of 20:14, 5 June 2014
Mac OS X | Mac FAQ |
Frequently Asked Questions for Mac OS X and Mac hardware.
General FAQ
- See also: XBMC all platforms FAQ for FAQs that apply to all versions of XBMC.
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Remote controls
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Troubleshooting
General
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Mac OS X 10.7 (Lion) (and higher) issues
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Mac OS X 10.8 (Mountain Lion) (and higher) issues
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Mac OS X 10.9 (Mavericks)
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