Archive:Mac FAQ: Difference between revisions
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==General FAQ== | == General FAQ == | ||
:<big>''See also: '''[[XBMC all platforms FAQ]]''' for FAQs that apply to all versions of XBMC.''</big> | :<big>''See also: '''[[XBMC all platforms FAQ]]''' for FAQs that apply to all versions of XBMC.''</big> | ||
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| Question= XBMC for Mac version | | Question= XBMC for Mac version | ||
| Answer= | | Answer= | ||
*The current stable version of XBMC for Mac is v12.1 [[Frodo FAQ|Frodo]]. This is the same code that all of the other platforms (Linux, iOS, Windows) are using.}} | * The current stable version of XBMC for Mac is v12.1 [[Frodo FAQ|Frodo]]. This is the same code that all of the other platforms (Linux, iOS, Windows) are using.}} | ||
{{FAQ|1=Current_build|2=XBMC_Version | {{FAQ|1=Current_build|2=XBMC_Version | ||
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| Question= What version/nightly build/beta of XBMC am I running? | | Question= What version/nightly build/beta of XBMC am I running? | ||
| Answer= | | Answer= | ||
*XBMC main menu > System > Lower submenu > System info. '''Note the build date.''' | * XBMC main menu > System > Lower submenu > System info. '''Note the build date.''' | ||
}} | }} | ||
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| Question= Programs and tools to help with XBMC | | Question= Programs and tools to help with XBMC | ||
| Answer= | | Answer= | ||
*For a list of programs and tools to help with XBMC, such as renaming files, managing media, file sharing, and more, see '''[[Supplemental tools/Mac OS X]]''' | * For a list of programs and tools to help with XBMC, such as renaming files, managing media, file sharing, and more, see '''[[Supplemental tools/Mac OS X]]''' | ||
}} | }} | ||
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==Remote controls== | == Remote controls == | ||
{| width="100%" | {| width="100%" | ||
{{FAQ|1=remotes | {{FAQ|1=remotes | ||
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| Answer= | | Answer= | ||
* '''[[Apple Remote]]''' (both white and silver version) | * '''[[Apple Remote]]''' (both white and silver version) | ||
**'''How do I bring up the context menu?''' - Press and hold MENU | ** '''How do I bring up the context menu?''' - Press and hold MENU | ||
**'''How do I bring up the OSD during playback?''' - Press and hold SELECT | ** '''How do I bring up the OSD during playback?''' - Press and hold SELECT | ||
* '''Logitech Harmony''' remotes can be used. See [[#Harmony]] | * '''Logitech Harmony''' remotes can be used. See [[#Harmony]] | ||
* Any '''[[Keyboard]]''' such as wired, wireless, bluetooth. This includes "keymotes" such as the [[Rii]] or [[Boxee remote]]. | * Any '''[[Keyboard]]''' such as wired, wireless, bluetooth. This includes "keymotes" such as the [[Rii]] or [[Boxee remote]]. | ||
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| Question=Starting XBMC with the Apple Remote | | Question=Starting XBMC with the Apple Remote | ||
| Answer= | | Answer= | ||
*The Apple Remote can be set to start XBMC instead of Front Row or iTunes. | * The Apple Remote can be set to start XBMC instead of Front Row or iTunes. | ||
*Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and select "Allow start of XBMC using the remote". | * Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and select "Allow start of XBMC using the remote". | ||
}} | }} | ||
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| Question=Using a Logitech Harmony remote | | Question=Using a Logitech Harmony remote | ||
| Answer= | | Answer= | ||
*XBMC can use a Logitech Harmony remote using the normal Apple IR receiver that is built into some Macs. | * XBMC can use a Logitech Harmony remote using the normal Apple IR receiver that is built into some Macs. | ||
*Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and change "Apple remote" to "Universal". | * Go to {{highlight|[[Settings/System/Input devices|Settings -> System -> Input devices]]}} and change "Apple remote" to "Universal". | ||
*On the Logitech Harmony remote, select the Plex profile. | * On the Logitech Harmony remote, select the Plex profile. | ||
}} | }} | ||
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| Question= iTunes and/or system volume is taking over when using the remote | | Question= iTunes and/or system volume is taking over when using the remote | ||
| Answer= | | Answer= | ||
*Possible solutions: | * Possible solutions: | ||
**Install the free IR driver [http://www.iospirit.com/labs/candelair/ Candelair] | ** Install the free IR driver [http://www.iospirit.com/labs/candelair/ Candelair] | ||
**#Make sure your remote is not paired in OS X under System Preferences -> Security & Privacy -> General | **# Make sure your remote is not paired in OS X under System Preferences -> Security & Privacy -> General | ||
**#Make sure your remote is not paired in iTunes under iTunes -> Preferences -> Devices | **# Make sure your remote is not paired in iTunes under iTunes -> Preferences -> Devices | ||
**#Make sure the remote is still able to control XBMC (with or without the volume issue) | **# Make sure the remote is still able to control XBMC (with or without the volume issue) | ||
**#Install Candelair | **# Install Candelair | ||
**#If needed, set the remote to either Apple or Logitech Harmony (see the [[#Harmony]] section above) | **# If needed, set the remote to either Apple or Logitech Harmony (see the [[#Harmony]] section above) | ||
**Install this free patch: http://www.thebitguru.com/projects/iTunesPatch | ** Install this free patch: http://www.thebitguru.com/projects/iTunesPatch | ||
**Still have problems? Try this: http://forum.xbmc.org/showthread.php?tid=121137&pid=1002261#pid1002261 | ** Still have problems? Try this: http://forum.xbmc.org/showthread.php?tid=121137&pid=1002261#pid1002261 | ||
}} | }} | ||
|} | |} | ||
=Troubleshooting= | = Troubleshooting = | ||
{{see also|Troubleshooting}} | {{see also|Troubleshooting}} | ||
==General== | == General == | ||
{| width="100%" | {| width="100%" | ||
{{FAQ|1=Help|2=Forum|3=IRC | {{FAQ|1=Help|2=Forum|3=IRC | ||
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:''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details and '''[[forum:47124|here]]''' for instructions on reporting an issue to the forums'' | :''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details and '''[[forum:47124|here]]''' for instructions on reporting an issue to the forums'' | ||
*[[Userdata folder]]: {{highlight|/Users/<your_user_name>/Library/Application Support/XBMC/userdata}} | * [[Userdata folder]]: {{highlight|/Users/<your_user_name>/Library/Application Support/XBMC/userdata}} | ||
*[[Debug log]]: {{highlight|/Users/<your_user_name>/Library/Logs/XBMC.log}} | * [[Debug log]]: {{highlight|/Users/<your_user_name>/Library/Logs/XBMC.log}} | ||
*Console log: {{highlight|/Library/Logs/Console/501/console.log}} | * Console log: {{highlight|/Library/Logs/Console/501/console.log}} | ||
*CrashReporter: {{highlight|/Users/<your_user_name>/Library/Logs/CrashReporter/CrashReporter.log}} | * CrashReporter: {{highlight|/Users/<your_user_name>/Library/Logs/CrashReporter/CrashReporter.log}} | ||
}} | }} | ||
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| Question=I am seeing double or ghost files for some videos | | Question=I am seeing double or ghost files for some videos | ||
| Answer= | | Answer= | ||
*When Mac OS X touches files that are saved on a non-Mac-formatted drive (HFS+) it will save metadata in what are often called AppleDouble files. They often show up looking like <code>._filename.ext</code> or <code>.DS_Store</code>. ''On a native Mac formatted drive (HFS+) the metadata is written in such a way that it does not create these files, which is why you don't see them there.'' | * When Mac OS X touches files that are saved on a non-Mac-formatted drive (HFS+) it will save metadata in what are often called AppleDouble files. They often show up looking like <code>._filename.ext</code> or <code>.DS_Store</code>. ''On a native Mac formatted drive (HFS+) the metadata is written in such a way that it does not create these files, which is why you don't see them there.'' | ||
*Normally these files appear invisible on some computers, but will still get picked up by some programs such as XBMC. | * Normally these files appear invisible on some computers, but will still get picked up by some programs such as XBMC. | ||
*You can prevent Mac OS X from creating these files on a network share by using a program such as [http://www.bresink.com/osx/TinkerTool.html TinkerTool] or by opening Terminal.app and running the following command: <pre>defaults write com.apple.desktopservices DSDontWriteNetworkStores true</pre> | * You can prevent Mac OS X from creating these files on a network share by using a program such as [http://www.bresink.com/osx/TinkerTool.html TinkerTool] or by opening Terminal.app and running the following command: <pre>defaults write com.apple.desktopservices DSDontWriteNetworkStores true</pre> | ||
*To remove the files you need to make them visible (again, you can use TinkerTool to make them visible, but remember to re-enable invisible files afterwards to protect certain system files) and drag them to the trash can and delete them. | * To remove the files you need to make them visible (again, you can use TinkerTool to make them visible, but remember to re-enable invisible files afterwards to protect certain system files) and drag them to the trash can and delete them. | ||
}} | }} | ||
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| Answer= | | Answer= | ||
{{See also|Settings/System#Audio output}} | {{See also|Settings/System#Audio output}} | ||
*If you hear sound only coming from the left side of speakers/headphones then you probably need to change your audio settings from 2.1 to 2.0. | * If you hear sound only coming from the left side of speakers/headphones then you probably need to change your audio settings from 2.1 to 2.0. | ||
*Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback. | * Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback. | ||
:* Check to see if your speaker setup is really correct | :* Check to see if your speaker setup is really correct | ||
:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports. | :* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports. | ||
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==Mac OS X 10.7 (Lion and most likely 10.8 Mountain Lion) issues== | == Mac OS X 10.7 (Lion and most likely 10.8 Mountain Lion) issues == | ||
{| width="100%" | {| width="100%" | ||
{{FAQ|1=SMB | {{FAQ|1=SMB | ||
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| Question=Userdata folder and logs are hidden | | Question=Userdata folder and logs are hidden | ||
| Answer= | | Answer= | ||
*By default, Mac OS X 10.7 hides the user's Library folder, which is where XBMC's userdata folder and logs are stored. There are a few ways to get around this: | * By default, Mac OS X 10.7 hides the user's Library folder, which is where XBMC's userdata folder and logs are stored. There are a few ways to get around this: | ||
**While in the Finder, click on the "Go" menu and hold down {{keypress|Option}}, then select Library. | ** While in the Finder, click on the "Go" menu and hold down {{keypress|Option}}, then select Library. | ||
**You can use programs such as TinkerTool to change the visibility of all or some hidden files/folders. | ** You can use programs such as TinkerTool to change the visibility of all or some hidden files/folders. | ||
**To permanently reveal the ~/Library folder, open up Terminal and run this command: | ** To permanently reveal the ~/Library folder, open up Terminal and run this command: | ||
*:<pre>chflags nohidden ~/Library</pre> | *: <pre>chflags nohidden ~/Library</pre> | ||
*::'''Note:''' Anytime there is an OS X update (e.g. from version 10.7.3 to 10.7.4) you will have to run this command again as the folder will be hidden again. | *:: '''Note:''' Anytime there is an OS X update (e.g. from version 10.7.3 to 10.7.4) you will have to run this command again as the folder will be hidden again. | ||
}} | }} |
Revision as of 16:08, 27 April 2013
Frequently Asked Questions for Mac OS X and Mac hardware.
General FAQ
- See also: XBMC all platforms FAQ for FAQs that apply to all versions of XBMC.
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Remote controls
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Troubleshooting
See also: Troubleshooting
General
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Mac OS X 10.7 (Lion and most likely 10.8 Mountain Lion) issues
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