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| | {{outdated| {{bigger|The older Android remote app has been replaced by [[Kore]].}} }} |
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| {{FAQ|1=Remote_problems | |
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| | Question= Library works, but remote control does not work
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| *In 90% of all cases, you forgot to enable EventServer in XBMC. Additionally, you need to allow access from other computers - Yes, that's two options to enable (Under ''Settings'' -> ''Network'').
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| *If the settings above are correct, then maybe the firewall where XBMC is running on is blocking it. On Windows, disable it to check. On Linux, type <pre>netstat --all | grep 9777</pre> while XBMC is running to see if EventServer is accepting connections. If you need to explicitly open the port in your firewall, it's 9777 UDP.
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| *If you're port-forwarding packets to your XBMC box in order to access it via mobile internet, make sure you forward UDP port 9777 as well (see next question).
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| {{FAQ|1=3G | |
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| | Question= Can I use the remote with my 3G mobile internet?
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| *In order to do that, you probably first need to subscribe to a [[w:dynamic dns|dynamic dns]] provider in order to map your IP address to a unique domain name that stays the same. Then you need to configure your router so it forwards UDP port 9777 and TCP port 8080 (depending on your settings) to the machine XBMC is running on.
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| *'''We strongly advise against this!''' For starters, it opens a door to everyone outside your LAN to your media collection. The basic HTTP Authentication won't protect you against a more sophisticated attack. Then there's the bandwidth. XBMC Remote downloads all artwork locally for caching purpose. Depending on your provider's data plan, this is going to be '''really expensive''' (and slow). So make at least sure you downloaded all covers via WiFi before you go outside.
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| {{FAQ|1=volume
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| | Question= Changing the volume
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| *Use the hardware volume button of your phone while running XBMC Remote.
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| [[Category:FAQ]]
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